Case Study

Sydney Trains

Falkon Security supplied reliable security personnel to monitor rail assets, manage crowds, and protect critical public transport infrastructure.

Volume
5,000 labour hours / fortnight
Duration
4-year project lifespan
// The work

How we delivered.

  1. 01

    The Challenge

    The client needed a responsive security presence capable of operating in high-risk transport environments, including crowd management for major events like New Year's Eve. They required guards who understood rail safety compliance and could reliably patrol expansive metropolitan and regional areas to mitigate vandalism and graffiti.

  2. 02

    Our Approach

    Falkon Security deployed personnel who completed site-specific rail safety training. We provided a mix of static guarding, passenger screening, and perimeter patrols, ensuring total coverage of stations, gatehouses, and railway corridors.

  3. 03

    The Solution

    We provided a consistent, compliant security presence that deterred vandalism and protected essential rail assets. Our reliable rostering ensured public safety during peak transit times, giving the client total confidence in their transport network security.

"I wish to thank your outstanding Security Officer for the wonderful work he does each and every time he is on duty here. There have been countless security incidents where he has always stepped up to assist station staff and has ensured that all incidents are immediately reported. He is very proactive and regularly patrols the location. We appreciate his sincere efforts and are very pleased to have him on duty."
Andrew Dinger, Station Duty Manager, Sydney Trains
// Key outcomes
01

Maintained strict compliance with complex transport regulations

02

Prevented unauthorised access and mitigated vandalism across the rail network

03

Delivered 5,000 labour hours fortnightly over a 4-year project lifespan

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